FAQ
This is a list of the most frequently asked questions
How are these made?
All the handmade products are 3D printed with PLA or other materials, which are safe for daily use and outdoor use. Then we sand them, prime and paint them carefully for better looking aesthetics.
When will I get my product?
Orders are processed between 2-7 business days, to make and ship your order. Then it will depend on your location and the shipping company.
What is your Refund Policy?
If your item is damaged, or you receive the wrong item, we will immediately reship you the correct item, guaranteed!
If the item is now out of stock, we will instead offer you a refund or a replacement for another product.
We are not responsible for lost or stolen mail. We will always ship to the exact address you provide us with, and we also provide delivery confirmation. If you think your postal system is unreliable, or you've had packages stolen before, please purchase at your own discretion.
How do I contact you?
If you have any other doubt, feel free to
- Mail at dungeontrinkets0@gmail.com
- Instagram DM: @dungeon_trinkets